Arbortext
Accelerate Business Success with High-Quality Product Information Delivery
In today’s global marketplace – where businesses are operating across borders and time zones, your customers demand that accurate, relevant product information be delivered in real-time, and Arbortext Software can help. In order to be competitive, product development organizations are being forced to re-evaluate the delivery of information to support their products throughout their lifecycle.
During this process, many industry leaders are discovering that product information has evolved from a low-level, functional task of traditional technical publishing, to a critical, strategic, interactive information delivery program that has the power to accelerate or delay product availability, adoption and performance.
Today, it’s essential to product and organizational success that your product information processes keep pace with the real-time demands of new product launch schedules, after-market services and support, and evolving customer requirements.
With Arbortext, your organization can optimize product information delivery processes as you generate product manuals, service documentation, and eLearning courseware that conform to industry publishing standards such as S1000D and DITA, among others. Whether it fulfills one or multiple steps within the process, Arbortext software provides proven capabilities to improve product shipment schedules, increase after-market service efficiencies, reduce costs, and ensure data accuracy.
Delivering quality product information today is no longer a single, isolated task within a product development environment. Instead, it involves multiple touch points within the organization that contribute throughout the entire product information lifecycle. Today, it’s essential to your product’s success that you adopt a process-centric methodology in delivering product information, whether your approach is a single-step improvement in the process, or a fully integrated end-to-end solution. Whichever approach you choose, you can gain immediate benefits from adopting industry best practices throughout the process map:
- Define – Establish profiles of your audience, product and data; set up data conversion rules; configure the process flow and publishing parameters to accommodate both global audiences and corporate governance mandates
- Author – Create structured, reusable content components, either from scratch or from existing data sources, to produce consistent, accurate product information simultaneously with one or multiple authors
- Illustrate – Produce 2D and 3D technical illustrations and animations directly from CAD models, which enables you to more easily convey complex tasks and identify spare parts by using images rather than text
- Manage – Provide a centralized, single-source of information with access, configuration and version controls at a data level in order to streamline your information creation and delivery processes
- Deliver – Profile, assemble and format product information automatically from a single source of information to deliver configuration- and language-specific product information in one or multiple media, including page-based, interactive and Web formats
It’s time to determine whether your product information delivery processes pass or fail.
Documentation as advanced as your products
Easy access to the highest quality information is essential to your organization's success and its ability to satisfy customer demands. Relying on traditional publishing software to meet your business information needs can be costly and error prone. Traditional publishing software contributes to inconsistencies in the sequence and structure of information and forces redundant processes and multiple manual document updates. Too often, bottlenecks in the publication-development process cause product launch delays and force organizations to release incomplete, inaccurate or outdated information, which ultimately results in lost market opportunity, high service costs, and low customer satisfaction.
Arbortext is a content publishing system that streamlines and automates your information publishing process and eliminates costly inefficiencies. Leveraging XML authoring, technical illustration creation, content and process management, and dynamic enterprise publishing capabilities of Arbortext, you can improve your publishing processes and help your organization gain significant competitive advantage and lasting differentiation.
Benefits of Arbortext
- Improve customer satisfaction by delivering high-quality personalized documentation that's accurate, consistent, and relevant
- Reduce costs by dynamically publishing your business information to all formats - print and electronic - from a single source of content
- Eliminate redundant work by streamlining authoring, technical illustration design, translation, review, and publishing processes
- Increase workforce efficiency by supplying your service and manufacturing organizations with real-time, customized instructions with embedded interactive graphics for all required procedures
- Speed the compliance process by enabling faster, more complete documentation, accurate document tracking, and automated document workflow
- Deliver products to market faster by developing documentation concurrently with product designs