Vuforia Chalk

AR Remote Assistance

Vuforia Chalk helps your experts and technicians effectively communicate and collaborate to solve problems. The platform offers a powerful and intuitive way for experts to interact and help front-line technicians facing complex or unfamiliar challenges.

Combining Communication with AR

Remote AR collaboration with Vuforia Chalk gives both sides an instant way to mark up the live view and address the problem at hand. Markups anchor to objects so experts can easily walk technicians through the entire process. It’s designed to deliver faster resolution without the time and expense of travel and repeat visits.

Use Cases

Vuforia Chalk makes it easy for organizations to increase workforce effectiveness and efficiency – regardless of location.

• Manufacturing and service: Provide technicians with remote expert guidance as needed for service, assembly, or inspection.
• Training: Improve retention and accuracy of new skills with augmented reality remote assistance from a supervisor or trainer for a new technician completing tasks for the first time.

Benefits

Effective real-time communication enables:

• Better service quality: Experts and technicians can mark up the live views to help each other understand the question or problem at hand. Annotations stick where they are drawn for precise ad-hoc instructions.
• Lower services costs: Providing frontline workers with access to real-time support from your experts reduces the time-to-repair while eliminating travel costs and the need for repeat visits.
• Faster training and on-boarding: New technicians can be monitored in their real-world environments and reach out as they need. This effectively transfers knowledge from experienced workers – so everyone on your team can become an expert faster.